FREE SHIPPING ON ORDERS OVER $50 (AFTER DISCOUNTS, WITHIN THE 48 CONTIGUOUS UNITED STATES).

FAQs

About LOVE Bags

Lots of things. First, our fabrics are made from recycled plastic bottles (rPET polyester). Although we’re not the only ones doing this, we believe our designs are far superior to other bag companies with our incredible curated artwork and bright, fun color palette. We are passionate about our attention to every detail like color, hand-feel, durability, functionality and comfort. Plus, we always add a little fun and happiness into each bag to make you feel good about your choice.

RPET stands for “recycled polyethylene terephthalate” or recycled P.E.T.  This PET is a strong, durable and recyclable material that is used for plastic beverage containers, food jars and more. Creating our beautiful and durable fabrics used for LOVE BAGS from recycled plastic involves several steps.

Collecting: bottles and other plastics are collected at recycling centers, crushed together into giant cubes of crushed plastic called “bales,” and shipped to the processing plants.  Once there, the plastic is sorted, removing any non-recyclable parts, sorting by color and cleaned.  The cleaning process removes any labels, glue, residue, and any other contaminants. Once cleaned, this leaves pure PET “flakes.”  These flakes are dried, stretched out, and chopped into small pieces known as PET pellets.  From there, these pellets are extruded, passing through a “spinnerate” that heats and then stretched the pellets into very fine string-like fibers.  Thousands of these fibers are then tied together, creating the start of a polyester yarn.  These yarns are then certified and sent to a fabric weaving mill, where they will weave these yarns into our specific LOVE BAGS fabrics.  The final polyester fabric is indiscernible from regular “virgin” polyester.

Our fabric mill is 3rd party certified to comply with all recycling standards and all products are verified authentic through a strict compliance policy at our fabric mill.  The process is authenticated by https://www.petersoncontrolunion.com/en and you can see our Certificate of Authenticity .

Absolutely!  All LOVE products and their components are independently lab tested by SGS laboratories (insert link) and guaranteed to comply with CA Prop. 65, which bans unsafe levels of over 900 chemicals including lead, BPA, Phthalates.  With proper care, there is no need to worry about lead or food contamination, so you can feel safe when you and your family enjoy your LOVE products. To see our Testing & Certification documents, please email us at: info@lovebags.com

Love Bags are very responsibly and ethically made in Cambodia.  We’re aware of the stigma and social and environmental issues associated with manufacturing in Asia and we pay close attention to ensuring we work with ethical and responsible partners.  We have our own team on the ground in Asia that has worked closely with our vendors for many years and insists on third party, detailed audits which are conducted annually with a surprise visit by the audit team. They do a thorough 76 page audit insuring all workers are of age, paid fair wages with limited over-time, and all working conditions are safe, clean and healthy.  

We also test all our materials and trims to comply with the strict standards of Ca Prop 65, which limits dangerous amounts of over 900 chemicals like lead, BPA, Phthalates and many more. We take great pride in our ethical manufacturing practices and continue to strive to do everything we can to insure the health and welfare of our factory workers. If you’d like to see a copy of the independent factory audit, please contact us at info@lovebags.com.

We are very proud of our manufacturing partners and can insure they operate a safe and compliant workplace. Our factories are independently audited each year with an unannounced visit by a third-party certified inspection agency.  These audits are incredibly detailed and require high levels of compliance in every aspect of safety, fair wages, child labor, cleanliness, and hundreds of other requirements.  The audit report is 76 pages long documenting employee interviews, fair wages for all workers, limited overtime requirements, machine safety, building safety, decibel level, proper ventilation, and literally every aspect of safe and comfortable working conditions. 

Please contact info@lovebags.com if you’d like to see a copy of the audit report.

We have a social conscious too! LOVE BAGS developed their “GIVE BACK SACK” campaign, where bags and/or funds are donated to truly needy children when specific LOVE products are purchased. LOVE has donated thousands of bags and dollars around the world to worthwhile organizations focused on children and sustainability.  

Product Care

Yes! All LOVE products are built to be washed and re-used again and again.  We even guarantee them for a lifetime! 

All LOVE bags are made of durable, recycled polyester and can be washed by hand or in the washing machine.

Here is our recommended care:


- Wipe with warm damp cloth, or machine wash cold, gentle cycle.

- Line dry only.

- Do not iron.

If you don't know what to do, ask your mom.  And while you're at it, tell her you love her.

Yep! We believe one of the biggest problems other than single-use plastic bags is the proliferation of cheap, un-washable “reusable” bags that are simply used once and tossed into the landfill.  We’ll replace or refund your LOVE bag if there is ever an issue.  And finally, we’ll even recycle them at the end of their life in hopes that no LOVE products will ever end up in a landfill. 

Please send us a photo of your LOVE Bag and explain what happened to info@lovebags.com and we'll replace your LOVE Bag.

Ordering & Returns

Yes! Love Bags offers a fundraising program!

We have decided to take a “greener” approach to fundraising by eliminating catalogs and forms, and taking all orders online.  Your supporters can order directly from our website at www.lovebags.com with a special promo code created for your organization.

LOVE BAG will provide a digital flyer for you to make copies or distribute via email.

What this means for your organization…

No more forms or money to collect. No volunteers needed to distribute orders. No out-of-stock issues.

You will receive 40% of gross sales (before tax and shipping).  Your supporters pay for shipping and product ships directly to them.  Orders ship out the same or next business day.

It’s very easy to set up.  If interested, contact Tina at tina@lovebags.com.

YES! We’d love to add your logo or even do a custom print if you’d like. Minimums start at 60 units.  For more information and pricing, please contact us at info@lovebags.com .

We hope you love your new LOVE Bag! But in case you don't, you have up to 30 days to get a refund.

For more Information about Exchanges & Returns, please visit our Return Policy page.

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