I can’t say enough about LOVE Bags! I bought a couple of Stash It bags for a cruise a year ago, and loved them. The quality, prints, convenience, everything is wonderful. So, I bought my son a few Love Sacks for Christmas for his grocery shopping. He loved them so much, he requested a particular print for his birthday. That made gift shopping easy this year. However, he had recently moved, and I made a mistake on the shipping address. The shipment was returned to sender, but LOVE Bags saved the day! They answered every email with every question I had, even on the weekend, and got the sack to my son as quickly as possible. This company is truly a five star company!